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Medallia Launches Employee Feedback Solution

PALO ALTO, CA—September 4, 2003—Today, Medallia announced the launch of its Satisfy: Employee™ feedback solution. Satisfy: Employee™ complements Medallia’s core Satisfy: Customer™ application, which manages customer feedback. “Satisfy: Employee™ is a natural extension of our product line,” said CEO Borge Hald, “because employee satisfaction is integral to customer satisfaction. Happy employees simply do a better job.” Hald added that Medallia had already begun implementing Satisfy: Employee™ for clients. “There has been a lot of demand for this product,” he said.