With You All The Way
Medallia and our industry leading partnerships are 100% focused on your success, regardless where you are on the CX journey
Consulting & Services Partners
Medallia partners with global industry leading Consulting and Services firms for organizations on their journey to reap the benefits and competitive advantage of Operational Customer Experience Management. Medallia’s Consulting and Services partners help organization of any size from CX advisory through to implementation and ongoing managed services.
- Deloitte Digital
Medallia Certified CX Advisory Partners
Medallia’s Certified CX Advisory Partners are boutique consulting firms and specialists offering CX strategy, training and change management within vertical industry and horizontal CX customer segments for organizations of any size and need. Get the most out of your Operational Customer Experience Management solution planning and deployment by engaging with a Medallia Certified CX Advisory Partner.
- CJWG Associates limited
- Customer Care Measurement & Consulting
- CustomersFirst Now LLC
- CX Solutions, Inc
- Heart of the Customer
- Liganova USA Inc
- OG Consulting Inc
- Sklar Wilton & Associates Ltd
- Stone Mantel
- Strativity Group LLC
- Teresa Monroe
- Waypoint Research Group, LLC
- West Monroe Partners
Medallia works with some of the world’s leading Management Consulting firms to provide executive level advisory on customer experience strategy, governance, and the organizational and business process changes necessary to become a world-class customer-centric enterprise.
- Bain & Company
Strategic GTM Alliances
Medallia’s Customer Experience data and value to organizations is consumed through the applications of our Strategic GTM Alliances all of whom are category leaders in their respective domains.
Medallia partners with leading digital & analytics agencies to bring their decades of experience in customer engagement conversion rate optimization and digital marketing to bear on the digital customer journey. Digital agency partners augment their quantitative analytics practices with qualitative methodologies from Medallia for Digital.
- Conversion Rate Experts
- Deloitte Digital
- NEON Ambition
- Ogo Corp
Medallia integrates with a wide range of application technology partners to extend on customer needed functionality and capabilities and derive more value from the customer data in the Medallia platform. We work closely with our application partners to certify interfaces, simplify deployment, and create industry-specific or custom solutions.
- Decibel Insight
- Google Analytics
- Salesforce App Exchange
- Transcribe Me
Medallia is partnering with leading Information and Market Research vendors who offer a broad set of CX advisory, market research and implementation services for the Medallia solution.
- JD Power
- Kantar TNS
Medallia has teamed up with fast and efficient solution designers and implementers, skilled in creating communication strategies to engage employees, facilitating adoption, insights and improvements throughout the organizations they support. They will help you deliver your Medallia solution end-to-end, from initial implementations to ongoing managed services.
Become a Medallia Partner
To lean more about Medallia’s partner program and working with us
please reach out to [email protected]